24/7 security monitoring
Continuous coverage of endpoints, cloud, identity and network activity, with agent triage and analyst follow-through.
Solutions · Human Oversight Layer
Managed Monitoring & Compliance Support
AI-SAMA agents watch your environment around the clock. HCISS analysts watch the agents. You get 24/7 monitoring, human review of every high-stakes call, and compliance evidence that stays current, without hiring a security team.
Why agents need people behind them
Threats do not keep office hours, and neither can your monitoring.
Ambiguous, high-stakes issues need a human decision, not another alert.
Auditors and insurers want evidence that controls work every day.
Where it fits
The final layer of the HCISS path to continuous security
Every HCISS engagement moves from understanding your AI risk to running security continuously. Managed Monitoring & Compliance Support is the human layer that keeps the platform accountable once it is live.
AI Security Readiness Kit
A scored starting point covering AI tool exposure, compliance gaps and basic security hygiene.
90-Day AI Adoption Readiness
A diagnostic and roadmap that turns risk into a prioritized implementation plan.
AI-SAMA
Agent orchestration and governance for continuous security operations.
Managed Monitoring & Compliance Support
Human oversight and operational support layered on top of the agent platform.
What's included
One service. Eight things you no longer staff yourself.
Delivered as a single subscription on top of AI-SAMA. No feature menu and no surprise add-ons.
Analyst-reviewed escalations
When an agent hits something ambiguous or outside its limits, an HCISS analyst reviews it with full context.
Incident response support
Guided containment, response steps tracked against your playbooks, and records ready for notifications.
Continuous compliance evidence
Agent audit trails mapped to the controls you answer to, organized for auditors, insurers and assessors.
Agent boundary management
We tune what AI-SAMA may fix on its own and what must escalate, and review those limits as your environment changes.
Plain-language reporting
Regular posture reports for owners and boards: what happened, what was fixed and what needs a decision.
Dark web monitoring
Alerts when your domains, staff credentials or data surface in breach dumps and criminal marketplaces.
AI usage governance
Ongoing checks that staff AI tools follow the policies set in your readiness engagement.
Who decides what
Agents act within limits. People handle the rest.
AI-SAMA fixes routine problems automatically and escalates anything ambiguous, high-stakes or outside the boundaries you set. Here is how typical events are handled.
| Event | Handled by | What happens |
|---|---|---|
| Misconfigured cloud or SaaS setting | AI-SAMA agent | Corrected automatically, logged as compliance evidence |
| Stale access grant or former-employee account | AI-SAMA agent | Flagged and revoked within approved policy, recorded for audit |
| Missing encryption flag on a data store | AI-SAMA agent | Remediated and verified against policy before the change is applied |
| Unusual login pattern from a privileged account | HCISS analyst | Reviewed with full context, contained if confirmed, you are notified |
| Staff credentials found on the dark web | HCISS analyst | Exposure assessed, resets coordinated, affected accounts monitored |
| Suspected breach affecting patient or customer data | Your leadership | HCISS presents findings and options; you decide on notification and next steps |
Compliance support
Evidence mapped to the frameworks you answer to
HCISS keeps your controls and evidence ready. Formal audits and assessments are carried out by your chosen independent assessor.
NIST CSF 2.0
Evidence across Govern, Identify, Protect, Detect, Respond and Recover.
ISO/IEC 27001 & 27017
Annex A control mapping, including cloud security controls.
HIPAA Security Rule
Access monitoring, audit logs and incident records for healthcare and dental practices.
CMMC 2.0 / NIST SP 800-171
Ongoing evidence for defense suppliers handling controlled unclassified information.
NIST AI RMF & ISO/IEC 23894
Records of how AI tools are inventoried, governed and risk-managed.
GDPR
Breach detection and documentation for organizations handling EU personal data.
Built for teams without a security department
Most HCISS clients have an IT person or provider, but nobody whose full-time job is security and compliance.
Healthcare & Dental
Patient data protected and HIPAA evidence kept current.
Higher Education
Research, student records and campus AI use under watch.
Government & Public Sector
Procurement-ready support for agencies and their suppliers.
Growing & Midsize Enterprises
Enterprise-grade oversight without enterprise headcount.
Getting started
From first call to continuous coverage
Most clients begin with the free assessment, so monitoring starts from a known baseline instead of a guess.
Discovery call
We learn your environment, the AI tools your team uses and the regulations you answer to.
Readiness baseline
The AI Security Readiness Kit scores your exposure and identifies the controls to monitor.
Connect AI-SAMA
Agents connect to your systems, and together we set what they may fix and what must escalate.
Go live with oversight
HCISS analysts begin monitoring, reviewing escalations and building your evidence trail.
Review and adjust
Regular posture reviews keep boundaries, controls and reporting aligned with your business.
FAQ
Managed monitoring, answered
What is Managed Monitoring & Compliance Support?
It is the human oversight layer of the HCISS platform. AI-SAMA agents monitor and fix routine issues continuously, and HCISS analysts review escalations, support incident response and keep your compliance evidence current.
Do I need AI-SAMA to use this service?
Yes. Managed Monitoring & Compliance Support is layered on top of the AI-SAMA agent platform and is delivered with it as a single subscription.
How is this different from a traditional SOC or MSSP?
A traditional SOC watches alerts and hands you a ticket. HCISS agents fix routine issues automatically, analysts handle the judgment calls, and every action becomes compliance evidence mapped to your frameworks.
Will HCISS replace our IT team or provider?
No. Your IT team or provider keeps running your systems. HCISS adds the security monitoring, oversight and compliance documentation they usually do not have time for.
Does the AI make decisions about our systems on its own?
Only within limits you approve. Routine fixes such as stale access or missing encryption flags are handled automatically. Ambiguous or high-stakes issues go to an HCISS analyst, and business decisions stay with your leadership.
Which compliance frameworks do you support?
We map evidence to NIST CSF 2.0, ISO/IEC 27001 and 27017, HIPAA, CMMC 2.0 and NIST SP 800-171, the NIST AI Risk Management Framework, ISO/IEC 23894 and GDPR.
Ready to See Where You Stand?
Book a free discovery call, or start with the AI Security Readiness self-assessment. Either way, you'll leave with a clear picture of your exposure, not a sales pitch.